FAQ

Frequently Asked Questions

Is Bloomy jewelry real gold?

Our pieces are crafted from premium stainless steel with 18K gold plating. You get the rich look of gold with everyday durability — at a price that lets you build a collection.

Will my jewelry tarnish or fade?

No — our 18K gold-plated stainless steel is non-tarnish and designed to keep its shine with daily wear. See our Materials & Care guide for simple tips.

Can I wear it in water?

Yes. Bloomy pieces are waterproof — showers, beach days, and pools are all fine. We recommend avoiding harsh chemicals like chlorine in high concentrations and strong perfumes sprayed directly on the jewelry.

Is it suitable for sensitive skin?

Yes — stainless steel is hypoallergenic and gentle on most sensitive skin.

Do you deliver across the UAE?

Yes, we deliver across the UAE. Full details are in our Shipping Policy.

What is your return policy?

Please see our Refund Policy for eligibility and how to start a return.

How do I contact you?

Reach us any time via our Contact page, or email support@bloomy.life.